302, 3rd floor, Pillu Ram Pradhan Complex, Badarpur, New Delhi, Delhi 110044
info@globepathimmigration.com
headerbuttonimg Call Us Now: +91 99900 06638

Refund Policy

Refund Policy

GlobePath Immigration Advisors Pvt. Ltd.

GlobePath Immigration Advisors Pvt. Ltd. is a private immigration consultancy that provides consultation, guidance, documentation assistance, and application support for immigration and visa-related services.

We are not affiliated with, endorsed by, or acting on behalf of any government, embassy, consulate, immigration authority, or educational institution unless specifically stated otherwise.

This Refund Policy explains the circumstances under which refunds may or may not be applicable to services provided by GlobePath Immigration Advisors.

By engaging our services and making a payment, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy.

General Principles

GlobePath Immigration Advisors aims to maintain a transparent and fair refund process.

Immigration and visa procedures involve multiple stages, professional consultation, document review, profile assessment, application preparation, and administrative work. Once services have been initiated, professional time and resources may already have been allocated to your case.

Refund requests will therefore be reviewed based on the specific circumstances of each case and the services already provided.

Consultancy and Professional Service Fees

Our professional service fees cover services such as consultation, profile assessment, eligibility evaluation, documentation guidance, application assistance, and other immigration-related support as agreed with the client.

The eligibility for a refund, if any, will depend on:

  • The terms mentioned in the service agreement or client contract.
  • The stage of the immigration or visa process.
  • The services already provided by GlobePath Immigration Advisors.
  • The reason for the refund request.
  • Any documented error directly attributable to GlobePath Immigration Advisors.

Visa Refusal Due to Consultancy Error

In the event that an application is refused due solely to a verified and documented material error or negligence directly attributable to GlobePath Immigration Advisors, the client may request a review of their case for a possible refund.

Any refund decision will depend on:

  • The specific circumstances of the case.
  • The terms of the signed service agreement.
  • Whether the error directly resulted in the refusal or rejection.
  • The amount and nature of services already provided.

A refund will not automatically apply simply because an application, visa, or immigration request has been refused.

GlobePath Immigration Advisors reserves the right to review all relevant documents, communications, and case records before making a decision regarding any refund request.

No Guarantee of Visa or Immigration Approval

GlobePath Immigration Advisors provides professional consultation and application-related assistance. However, all final decisions regarding:

  • Visa approval
  • Visa refusal
  • Permanent residency
  • Immigration applications
  • Study permits
  • Work permits
  • Tourist visas
  • Business visas
  • Any other immigration-related applications

are made solely by the relevant government authorities, immigration departments, embassies, consulates, high commissions, or other authorized institutions.

GlobePath Immigration Advisors does not guarantee visa approval, immigration approval, permanent residency, or any specific outcome.

A visa or immigration refusal by a government authority does not automatically make the client eligible for a refund.

Client Withdrawal or Discontinuation of Services

If a client voluntarily withdraws, abandons, or chooses to discontinue the immigration or visa process after engaging our services, refunds may not be applicable for services already provided.

No refund will generally be applicable for:

  • Professional consultation already conducted.
  • Profile or eligibility assessments already completed.
  • Documentation review already performed.
  • Application preparation or processing work already completed.
  • Administrative or case management work already undertaken.

Any remaining amount, if applicable, will be considered in accordance with the terms of the signed service agreement and the stage of the case at the time of withdrawal.

Language Test Requirements

For certain immigration programs, clients may be required to complete language proficiency examinations such as IELTS, PTE, TEF, TCF, or other tests required by the relevant immigration authority or institution.

Clients are responsible for meeting the required language proficiency criteria where applicable.

No refund will be provided solely because a client:

  • Fails to achieve the required language test score.
  • Does not appear for a required language examination.
  • Delays taking a required examination.
  • Fails to provide valid language test results.
  • Does not meet the eligibility requirements of the relevant immigration program due to language proficiency.

Language test results and eligibility requirements are outside the direct control of GlobePath Immigration Advisors.

Situations Where Refunds May Not Be Applicable

A refund will generally not be applicable where a visa or immigration application is refused, delayed, rejected, or negatively affected due to circumstances including, but not limited to:

  • Incorrect, incomplete, or misleading information provided by the client.
  • Submission of false, fraudulent, altered, or invalid documents.
  • Failure to disclose relevant information regarding previous visa refusals, immigration violations, criminal history, or other material circumstances where legally required.
  • Failure to provide required documents within the requested timeframe.
  • Submission of documents after the deadline established by the relevant authority.
  • Failure to provide a valid medical certificate where required.
  • Failure to provide a valid police clearance certificate where required.
  • Inability to demonstrate sufficient financial resources.
  • Previous violations of immigration, visa, or residency regulations.
  • Failure to meet the eligibility criteria established by the relevant government authority.
  • Changes in immigration laws, regulations, policies, procedures, quotas, processing times, or eligibility requirements.
  • Refusal or negative decisions made by government authorities, embassies, consulates, or immigration departments.
  • Any circumstance beyond the reasonable control of GlobePath Immigration Advisors.

Government and Third-Party Fees

Fees paid to government authorities or third parties are generally outside the control of GlobePath Immigration Advisors.

These may include:

  • Government application fees.
  • Visa application fees.
  • Embassy or consular fees.
  • Biometric fees.
  • Medical examination fees.
  • Language test fees.
  • Educational credential assessment fees.
  • Document translation fees.
  • Courier charges.
  • Police clearance fees.
  • Accreditation or evaluation fees.
  • Any other third-party service charges.

Such fees are subject to the refund policies of the respective government authority, institution, or third-party service provider.

GlobePath Immigration Advisors cannot guarantee the refund of any government or third-party fees.

Consultation and Assessment Fees

Fees paid for initial consultations, profile assessments, eligibility evaluations, or similar professional advisory services are generally non-refundable once the consultation or assessment has been conducted.

This is because professional time, expertise, and resources are utilized in providing these services.

Client Responsibilities

Clients are responsible for providing complete, accurate, and genuine information and documentation.

GlobePath Immigration Advisors will not be responsible for delays, refusals, or negative outcomes resulting from:

  • Incomplete information.
  • Incorrect information.
  • False or fraudulent documents.
  • Delays caused by the client.
  • Failure to respond to communication requests.
  • Failure to provide required documentation.
  • Changes in the client’s personal, financial, educational, employment, or immigration circumstances.

Clients must promptly inform GlobePath Immigration Advisors about any material changes that may affect their application.

Changes in Personal Circumstances

Refunds may not be applicable if a client decides to discontinue the immigration or visa process due to changes in personal circumstances, including but not limited to:

  • Financial difficulties.
  • Changes in employment.
  • Changes in business circumstances.
  • Changes in marital or family circumstances.
  • Changes in travel plans.
  • Changes in educational plans.
  • A decision to pursue another immigration pathway.
  • A personal decision not to continue the application process.

Refund Request Procedure

Clients wishing to request a refund must submit their request in writing.

The refund request should include:

  • Full name of the client.
  • Contact information.
  • Details of the service purchased.
  • Date of payment.
  • Reason for the refund request.
  • Relevant supporting documents, if applicable.

GlobePath Immigration Advisors may review the client’s agreement, payment records, case status, services provided, communications, and other relevant information before making a decision.

Any eligible refund, if approved, will be processed according to the terms of the client agreement and applicable payment procedures.

Right to Review Refund Requests

Each refund request will be reviewed based on its individual circumstances.

GlobePath Immigration Advisors reserves the right to:

  • Request additional information or documents.
  • Review the services already provided.
  • Determine whether the client has complied with their obligations.
  • Assess whether the refund request falls within the applicable service agreement.
  • Approve or decline a refund request based on the relevant facts and contractual terms.

The decision regarding refunds will be communicated to the client after the necessary review.

Changes to This Refund Policy

GlobePath Immigration Advisors Pvt. Ltd. reserves the right to modify or update this Refund Policy at any time.

Any updated version will be published on our website. The Refund Policy applicable to a client’s services may also be subject to the specific terms and conditions mentioned in the signed service agreement.

Contact Us

If you have questions or concerns regarding payments, services, or refund requests, please contact us:

GlobePath Immigration Advisors Pvt. Ltd.

Email: info@globepathimmigration.com
Phone (India): +91 99900 06638
Phone (USA): +1 (650) 538-6469

India Office:
302, 3rd Floor, Property No. 14 & 15,
Pillu Ram Pradhan Complex, 40 Feet Road,
Block G, Molarband Extension, Badarpur Border,
New Delhi, Delhi – 110044, India

USA Office:
296 RT 59 STE 8765,
Suffern, NY 10901, United States